Support
Something not working, or an idea? Write to us, we read every message.
From the app: Settings, Support, Help & Feedback. You can also shake your iPhone to open the form. It prepares an email in your own mail app, and you choose whether to attach the diagnostic log.
Or write to [email protected].
Before you write
Is PaginaScan free?
Yes, to download. Scanning, text recognition, search, names, summaries and iCloud sync are free, with up to 3 folders of your own. PaginaScan Pro costs $1.49 a month, $8.99 a year, or $24.99 once. Monthly and annual plans can start with a two-week free trial.
Do I need a subscription?
No. The free version has no time limit and adds no watermark. If you want Pro, you can pay once instead of subscribing.
Do I need an account?
No. PaginaScan uses the iCloud account already on your iPhone, and works without it too.
Where are my documents stored?
On your device and, with iCloud sync on, in your own private iCloud database. We have no copy of them. See where your scans go and who can read them.
Does it work offline?
Yes. Scanning and text recognition run on your device. Without a connection, the name and summary are written on the device when its model is available.
Which devices does it run on?
iPhone and iPad with iOS 26 or later. Suggestions and summaries need a device with Apple Intelligence, and the private connection needs iOS 27. Without them, scanning, folders and search work just the same.
Which languages does it speak?
English, Italian, German, Spanish, French, Japanese, Korean, Dutch, Brazilian Portuguese and Simplified Chinese.
Is the signature a digital signature?
No. It's a drawn signature, placed on the page as an image. It isn't a certified digital signature. See how to sign a document in PaginaScan.